由想食啲乜，
到確認一餐。From a food idea
to a confirmed plan.

你要做Your part

選擇個人團購、學校、商務、教會或宴會；填份數、地區、稱呼及電郵。日期、預算未定可以留空；飲食偏好及過敏原需要請寫入補充資料。Choose a personal group buy, school, business, church or event enquiry. Give a quantity, area, name and email. Date and budget can stay open; include dietary and allergen requirements in your notes.

FIRE 會點處理FIRE’s part

表格會檢查必填資料，並將成功提交嘅查詢存入私人後台。The form checks required details and saves successful submissions to the private enquiry inbox.

去到呢一步What this means 只係提交需求，唔會收款或自動成立訂單。This submits an enquiry; it does not take payment or create an order.

你要做Your part

見到「已儲存」同 FIRE 查詢編號後，複製或保存編號。若畫面顯示失敗，留喺原頁檢查資料或重新提交；離線時唔會送出。When you see the saved confirmation and FIRE reference, copy or keep the reference. If submission fails, stay on the page to correct or retry it. Offline submissions are not sent.

FIRE 會點處理FIRE’s part

只有資料成功儲存後先顯示確認。現階段冇自動確認電郵或即時通知。A confirmation is shown only after successful storage. Automatic confirmation emails and instant notifications are not currently enabled.

去到呢一步What this means 「已儲存」代表收到查詢，唔代表已接單。“Saved” means the enquiry was recorded, not that an order was accepted.

你要做Your part

透過你提供嘅聯絡方式補充細節，並引用查詢編號。學校或公司有特定餐單、包裝、交付要求，請一併提供。Use your reference when discussing details through the contact information you provided. Share school or workplace requirements for menus, packaging and handover.

FIRE 會點處理FIRE’s part

管理員查閱需求後按情況人手跟進，再了解有冇合適品牌、供應量及地區安排；需轉交供應方嘅資料會再確認。An administrator reviews the brief and follows up manually as appropriate, exploring suitable brands, capacity and area arrangements. Information to share with a supplier is confirmed separately.

去到呢一步What this means 供應及回覆時間需個別確認，未有配對保證。Availability and response timing need individual confirmation; matching is not guaranteed.

你要做Your part

確認品牌、菜單、份數、總價、日期、交收、付款及取消安排；團購亦要確認成團條件及截單時間。Check the brand, menu, quantity, total price, date, handover, payment and cancellation arrangements. Group buys also need a minimum-order rule and cutoff.

FIRE 會點處理FIRE’s part

協調相關安排，待客戶及供應方書面同意後，先按已確認條款處理。客戶同品牌確認後，FIRE 可提供私人訂單連結，列明品牌 e-Transfer 收款資料及付款期限。餐費直接支付品牌，網站不代收或處理信用卡。Coordinate the details and proceed on agreed terms only after the customer and supplier confirm in writing. After customer and brand agreement, FIRE can provide a private order link with the brand’s e-Transfer details and payment deadline. Pay the brand directly; the website does not collect funds or process cards.

去到呢一步What this means 書面確認之前，報價或意向登記都唔係已確認訂單。A quote or expression of interest is not a confirmed order before written agreement.

你要做Your part

付款後可在私人訂單頁通知「已付款」；狀態先進入待核實，管理員取得品牌入帳確認後才更新為已收款。再按書面安排到指定地點自提或收取送餐。如數量、食品或時間有問題，保留編號並聯絡確認訂單時提供嘅聯絡人。After paying, report payment on the private order page. It remains pending until an administrator records the brand’s bank receipt confirmation. Then collect or receive food as agreed in writing. For quantity, food or timing issues, keep your reference and contact the person specified in the order confirmation.

FIRE 會點處理FIRE’s part

由確認供應品牌準備食品；FIRE 按個別訂單約定協調交收及問題跟進。The confirmed food brand prepares the food. FIRE coordinates handover and follow-up according to the individual order agreement.

去到呢一步What this means 地址、送餐範圍及責任以該宗訂單確認內容為準。The order confirmation determines the location, delivery coverage and responsibilities.